Complaints Procedure 

It is important to Sally de Wijn Therapy Services that you are receiving the service and assistance that you want; therefore we welcome your feedback as we are to work with you to deliver a service you are happy with.

If you are unhappy with your service please first speak with your therapist, hopefully the problems can be resolved.

If you are unhappy with the outcome, please contact Sally de Wijn: 0409 555 573 or

If you are further unhappy with the outcome of your complaint you can contact the relevant bodies below:

Occupational Therapy Australia
AHPRA – Australian Health Practitioner Regulation Agency Medicare
NDIS – National Disability Insurance Scheme
Department Social Services (formally FaHSCIA) 

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